Flatio - Monthly rentals with a human touch

Milda M. Guest

Fast and helpful CS-team, but too complicated booking procedure compared to other booking services.

03.12.2025 • Porto

Jonathan I. Guest

I did not like that the Flatio fee was not refundable and could only be applied to a new reservation. I felt it was misleading.

23.11.2025 • Valencia

Mario N. Host

Delay time between request and booking is too long

20.11.2025 • Madridi

Szuros Z. Guest

Nothing

02.11.2025 • Valencia

Ioanna C. Guest

The communication with the flatio was clear, and the process of finding the apartment was easy. However, I didn’t like that every time I paid the rent, an extra commission was charged. I had already paid €170 to flatio before renting the house, so I think this additional fee should not have been applied.

02.11.2025 • Szeged

Melanie R. Guest

I think you need to check out your hosts and the flats they are renting in person. The flat I rented should not even be advertised as its not fit to stay in. I also don't think you should release rent to hosts until it's confirmed the guest is happy staying there. I think your staff are supportive and helpful and its an easy to use platform, but more things need to be put in place such as flat inspections and rent refunds where guests have left but still being forced to pay the rent.

03.11.2025 • Quarteira

Sofia M. Guest

I was very disappointed with your services. I paid 500 euros of fee for the agency, you were not able once to help me. NEVER. This is the first and last time I will book anything wirh you and I will make sure nobody else I know does.

03.11.2025 • Pragë

Helena B. Guest

Dohlédnout na hostitele a jejich nemovitosti,aby nabizeli to,co je na fotkách. A dbali na servis a komunikaci.

19.10.2025 • Pragë

Julia S. Guest

Flatio wirbt damit eine Plattform für digitale Nomaden zu sein. Es kann nicht sein, dass dann eine Wohnung vermietet wird, die kein oder nur schwaches Internet hat (obwohl es explizit in der Anzeige angegeben wird.)

18.10.2025 • Vjenë

Parthiban S. Guest

Support took extremely long time and way too many communications to make them take action

18.10.2025 • Porto

Marius C. Guest

Flatio had little influence when the host changed the picture of the apartment I booked after I checked in. No compensation was offered neither from Flatio nor from the host. Not a pleasant experience.

12.10.2025 • Valencia

Pavel P. Guest

Good

03.10.2025 • Sofia

John T. Guest

If you don't mind not having any tenant rights and paying a large service fee, go for it.

01.10.2025 • Pragë

Agneta K. Guest

A lot of hosts cancel last minute.

01.10.2025 • Pragë

Edina M. Host

Short term payment and last minute payment still not solved, no real safety from scammers. That's not a company strategy to tell hosts, that they can turn down a reservation request. The system should not have these potholes in it.

18.09.2025 • Budapest

Jan L. Host

ZASE NĚJAKÁ NOVINKA S OVĚŘOVÁNÍM. jE TO CELÉ K .... A NA MALÝCH A NEOSTRÝCH FOTKÁCH JE TO PROBLÉM, A SMYSL??? TEN MI TO NEDÁVÁ VŮBEC

10.09.2025 • Brno

Pedro M. Host

Continuo a aguardar o pagamento do remanescente do contrato = 139€...

10.09.2025 • Porto

Teresa S. Host

Gostaria de poder exigir caução. Simplificava muito.

08.09.2025 • Lisbonë

Laura A. Host

The site navigation and bookings are not displayed very efficiently. I’ll appreciate having an improved calendar. The host support is sometimes lengthy and often the responses are needed with certain urgency. The chat never works.

02.09.2025 • Valencia

Martin R. Guest

Nutnost zaplatit většinu nájmu první den po uzavření smlouvy. Byla to pro mě nová věc, kterou jsem se dozvěděl až v průběhu podpisu smlouvy. Jinak vše OK.

07.08.2025 • Pragë