Flatio - Monthly rentals with a human touch

Jakub L. Guest

If we are paying for services of the flatio you should help to resolve problems with the landlord.

25.03.2024 • Pragë

Stephanie S. Guest

many of the listings hosts do not respond to request, you would remove inactive hosts

01.03.2024 • Porto

Lily S. Guest

Allow a longer time to file a complaint and get my money back. It took me 2 days to discover all of the things wrong with the apartment that just made it impossible for me to live there. I tried contacting the landlord first to see if it would be resolved and by the time that I had given up on that, the window to file had closed. There was an issue with the heat (I rented in January in Prague) where the radiator was full of air so 75% of the radiator would not get hot. There was an issue with the running water for the toilet(it was not refilling and would only flush once an hour) and the landlord told me that it was "good enough" and it would take too long to get someone to fix it. You can look in my messages to see this. So I had to forfeit an entire month's rent because I was trying to resolve an issue with the owner first. I made the first few days of my move to Prague incredibly stressful. Please, if someone is reading this, can i have my money back?

27.02.2024 • Pragë

Brian T. Guest

Communication was prompt and horrible

27.02.2024 • Funchal

Martin S. Guest

I would like to close a task once I do it and not getting an immediate confirmation unfortunately means I have to come back to this. Airbnb offers direct bookings, this should be shown in the overview of results...

14.01.2024 • Las Palmas de Gran Canaria

Timothy H. Guest

You should be ashamed.

08.02.2024 • São Roque do Pico

Jon S. Guest

Background check of landlords, check for legality of the apartment prior to renting to paying customers. Live up to some level of professional accountability when your paying customers have a bad and illegal experience with a landlord. Hire an attorney in the countries you do business in, to ensure a proper (and legal) lease agreement.

06.02.2024 • Lisbonë

Mihalyne L. Host

Péncentrikus az oldal de a partnereinek az érdekeit mint jelen esetben a tulajdon érdekeit nem veszi figyelembe.A bérlő nem fizetett és kárt okozott.Az oldal szerint nem kérhetünk depositot.Biztosítási díjat számolnak fel.Most akkor tessék kártalanítani!!

03.02.2024 • Budapest

Julie S. Guest

I don't know anyone traveling.

30.01.2024 • Calheta de Nesquim

Siret T. Guest

problems with google login, problems with chrome on mac. solution was make account with password and use firefox on windows

10.01.2024 • Sanlúcar de Barrameda

Ahmed A. Guest

WORST SERVICE EVER!

03.01.2024 • Lisbonë

Luis F. Host

I won't work with you again, unless you allow a different model of lease agreement. The one Flatio forces upon landlords is complete nonsense.

12.01.2024 • Lisbonë

María L. Host

No se ha cumplido lo de la primera reserva gratis.

08.01.2024 • Tafira Alta

Kevin S. Guest

Page keeps refreshing instead of moving forward. Very annouing

14.11.2023 • Lisbonë

David R. Host

Nem jó a customer care ès telefonos elèrhetõsèg sincs Nem vèdi meg a tulajdonost elèggè a nem jószàndekū berloktol

10.11.2023 • Budapest

Bruno B. Host

Guest service fee needs to be known to the landlord. So that landlord can communicate to potential guests. Guest service fee of 15% is ridiculously too high. Also an option for landlord to pay all fees needs to be included.

05.11.2023 • Split

Vikrant H. Guest

VERY HIGH SERVICE FEE

15.10.2023 • Lisbonë

Андрей М. Guest

Не брать комиссию

10.10.2023 • Varshavë

Éva F. Guest

Too complicated, should be more simple.

01.10.2023 • Budapest

Christopher L. Guest

Let me contact the host directly before asking to book.

11.09.2023 • Pragë

Mischa P. Guest

Hovni

04.09.2023 • Pragë

Jan M. Host

Moji nájemníci si opakovaně stěžují na nekomunikaci ze strany Flatio. V případě jakýchkoliv potíží, či dotazů nájemníků Flatio podpora nesplňuje očekávání nájemníků.

29.08.2023 • Pragë

Alejandro G. Guest

no quiero hacer encuestas.

08.05.2023 • Lisbonë

Renáta D. Host

There should be a policy that allows landlords to get rid of horrible tenants. I was forced to have my first tenant even after a huge dispute that she caused to get some money back, and she did not want to leave even after I offered mutual termination of the contract. She caused me a lot of problems throughout her stay, and I just had to accept it. She left my flat dirty and damaged, and now Flatio does not pay for the cleaning. Problematic process, a nightmare for landlords. Why is the landlord expected to pay for 25% of the damage? This does not make any sense.

18.08.2023 • Budapest

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