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Flatio are very responsive to any queries or problems. I would highly recommend them for customer support and a easy to use platform.

the site was succesful in finding tenants and they have several functionalities, but the web pages are a bit confusing and their invoicing problematic.

I can pay for the rent monthly, not for the entire period

Very good. Quick customer support and helpful problem-solving.

When there are multiple occupants as listed in the booking details, I would like to have all occupants listed on the lease agreement.

The check-in checklist is a bit excessive, it should be made 1) digital and 2) easier. Given that the guest has 48 hours to bring up any issues. I don’t see the point of going through this process with people.

Flatio is super useful for us in bridging the gap between 'AirBnB' style short stays and long-term letting. Our nomadic lifestyle means letting out our place for 1-3 months at a time is our ideal - and Flatio helps us do that in ways AirBnB and SpareRoom, for example, can't. In our city, you also need a special license from the City Council to do 'Short Lets' which are defined as 28 days or less. We decided that we'd rather share our place with people on a minimum 1 month basis - to avoid the AirBnB management required and to protect our home better. (People staying for a month are wayyyy less likely to trash your place - they're just like us - want a place priced reasonably to work from somewhere else for a while.) Flatio helps us target people that might want a Medium-Term Let - we're not in it for the money, we would just like to cover our rent whilst travelling ourselves. When trying to maintain a fair monthly price on AirBnB for example, you come in at a much lower price than e.g. 30 x 1 night costs, and attract the wrong kind of people. Apologies - I'm a fan girl! - lots to share :) It would be super great if you had an app coming... as sometimes email notifications get buried... if you have that in the works and need some beta testers hit us up? My partner and I both work in Product/Tech and would be happy to give it a whirl!

The service fee is quite high for not much service. On other platforms, check in and check out instructions are listed within the site, but you really had us going offline to take care of those things. With Airbnb, I typically always use their app's messaging platform exclusively in case there's ever any issue so customer service can review themselves. Having to privately message on WhatsApp was convenient and I'm lucky my host was amazing and trustworthy, but you never know.

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Aplikace

Flatio platform must improve its due diligence. I’ve had a terrible experience in this first time I’ve rent my apartment, due to the fact of false information in his profile - his contact number. I have sent my feedback by email to the platform - happy to forward if you’re interested to know the details. Best regards, João

A hosz felület továbbra is kusza számomra.

A plataforma funciona muito bem, com lembretes constantes sobre as entradas, muito intuitiva e pratica de utilizar, excelente experiencia.

Host fees are too high, considering guests also pay a fee

Flatio were great and Domenica was brilliant.

Flatio was easy to use and felt reliable. The only issue was that we didnt receive any notification for rent being due and almost forgot to pay so I think an email reminder would be good .

easy apartment search

Everything was fine and clear.

I have never had issues with Flatio; all the apartments rented were exactly as described and pictured. Contracts are made in 2 languages and are suitable for legalization; everything can be executed within minutes. Hosts are super supportive, so far it's one of the best experiences that I had

Very nice!

I liked having an alternative to AirBnB.

I would rate a 10, good service, safe.

Publicity. :)

Campo para alterar o preço pelo número de inquilinos.