Porto, Portugal: Read reviews from both guests and hosts who've had rental experiences in this destination!

Response time and clarity. Chasing for a response is not a good feeling a user would want. I still reserved the place with you because I like the property and do not want to miss out on it. But that said, your service with it will add value.

Dificuldade de comunicação com os serviços.

Não protege o senhorio em caso de incumprimento do hóspede

This is our first time booking through your platform, and we haven't stayed in any apartment yet, can't really gives any comments yet.

I don't know yet as I haven't dealt with your service

too soon to tell

everything is ok, but commission for your service is too high

It is too earlier to rate the service. I haven't yet received anything

Owner does not confirm the stay

I don’t know yet

Havent used it yet

Acabarem com a 3 rejection rule, que considero um absurdo e uma falta de confiança entre a flatio e os seus parceiros.

Don't know yet as booking is not confirmed

Pricing per month.

I like that Flatio provides the tenant with a lease. I was disappointed in the few number of pet-friendly places available. Flatio’s fee is very high, especially for long-term rentals.

Ainda só fiz uma reserva. Depois de experimentar o processo completo terei uma opinião mais fundamentada.

A plataforma tem vários aspetos a melhorar em termos de definição de preços, cauções, contratos.

El servicio de atención al cliente deja mucho que desear

Deveria filtrar melhor o tipo de animais aceitos. Percebi que no facebook ao anunciar um imóvel o proprietário define o tipo de pets que aceita (gatos, cachorros...) e isso é bom, pois muitos aceitam gatos e não cachorros.

Allow landlords and tenants more flexibility to discuss plans with tenants, rather than the tiny window to accept you offer. I've had to cancel two room offers which i wanted to go through with, because i had to ask the tenant a question and didn't get a response back in time. Also assuming that we only rent rooms on your platform and punishing us after 3 declined offers is an issue as you don't have enough customers to fill the rooms often and so the dates we have set as available are always going to change without notice.

I'm reserving judgement until I've actually used the site,

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Poderiam melhorar a tabela de preços médio.. Não faz sentido uma pessoa reservar o ano todo e o valor ser igual o ano todo..

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