Heating was first provided via a faulty oil heater, then replaced with small 300W infrared panels — which were wholly inadequate and then a faulty gas heater. Power outages occurred when using essentials like a heater or even a kettle. Warm water was unreliable, and the humidity was so high it risked damage to my electronics.
When I raised concerns, the landlord eventually suggested I should purchase a new gas heater myself — instead of taking responsibility for providing a habitable space.
I became ill from the conditions and had to move out. After platform intervention, I received only a partial refund — and no compensation for the time spent in unsafe, unlivable conditions.
Be cautious. Make sure major upgrades have been made and clear accountability is in place. Winter tenants especially: don’t rely on assumptions — ask for proof that heating and electricity are truly functional.